Multivendor Hardware Support
One trusted technical support partner for all of your Dell and non-Dell Hardware
Managing complex environments with multiple brands of hardware and service contracts can be complicated to maintain and can take up valuable time and strain resources that may already be stretched thin. Managing multiple warranties and services contracts from multiple vendors can get more difficult as your business adds new technology to its IT infrastructure. Dell’s Multivendor Support Services can provide you with the simplicity of having one support provider for your data center hardware.
Dell Multivendor Support service can help by consolidating your hardware support under one service contract through a single point of contact for all your services and hardware needs. We’ll help you not only cut costs and increase productivity across your business, but also lessen the burden on resources that already manage too many day-to-day administrative tasks. Technical support services are available via Dell ProSupport™ Services or Dell Basic Hardware Services:
- Single support contact — Single point of contact with one phone number that covers all Dell and non-Dell laptops, desktops and servers
- Trusted expertise — Faster, reliable service with easy access to technicians
- Simple to choose and buy — Choose which option, length of contract and response time works best for your organization
- Cost savings — Avoid unnecessary operating costs by efficiently managing expiring warranties across multiple vendors and supporting hardware beyond 3 years
Dell’s Multivendor Support is a ProSupport service that supports selected non-Dell hardware technology and brands. Availability and terms of Dell Services vary by region. For more information, visit
www.dell.com/servicedescriptions. 24x7 support available in English only in some regions.
Call an account representative today at 1-877-277-9721 to learn more.
Multivendor Hardware Support Datasheet