Business Process Outsourcing

Getting things done is no longer enough. You have to do the job right and do more with less.

Dell Business Process Services can help you identify business process inefficiencies and implement effective solutions. With our extensive experience and market-leading automation technologies, Dell can help you:

Streamline operations
Improve productivity
Ensure compliance
Put valuable resources to better use
Keep business moving round the clock
Reduce costs

Healthcare
Life Insurance
Cross Industry Solutions
Social Media & Consulting Services

Services

Payer Claims and Policy Administration
Stay ahead of rising costs and changing healthcare reforms with outsourced claims and policy administration services from Dell.
Provider Revenue Cycle Management
Let Dell revenue cycle management and business process consulting services transform your operations. We can help you reduce payroll costs, ensure administrative efficiency, increase revenue, and improve physician and patient satisfaction.

Resources

Payer Solutions: Improving the Business of Healthcare with Breakthrough Solutions that Increase Business Efficiency
Dell offers solutions that can help simplify payer operations; improve efficiency, flexiblity; and respond to the needs of members, business partners and the healthcare community.
Revenue Cycle Management for Physician Practices
Dell Services can help you optimize your revenue cycle to provide the resources needed to care for patients, while positioning your practice for the future.

Services

Discrete Function Outsourcing Services
“Do more with less.” It’s a common refrain in a challenging economy. Yet increased global competition means that you also need to launch new and innovative products to stay ahead.
Life Insurance Product Support
With outsourced product support from Dell Services, we can help you adapt to newer technology platforms — while also delivering more value to your customers.
LifeSys Policy Processing System
With the LifeSys processing system from Dell Services, you can consolidate all of your operations into a single platform.
Insurance Administrative Services
With outsourced policy administration services from Dell, you can become more efficient and competitive while staying ahead of escalating costs.

Resources

Life Insurance
10/12/2011
Learn how Dell Insurance Services can help you manage yor business, while helping you plan for future growth.
Insurance Data Entry Services Data Sheet
Dell Insurance Services provide the flexible data entry services you need. We perform data entry on incoming life, health and annuity applications, as well as other policy documents.
Insurance Imaging and Indexing Services Data Sheet
Dell's imaging and indexing services provide insurance companies with the flexibility to handle scalability, cost and business continuity concerns.
Dell Life Insurance BPO Services — Proof of Existence Data Sheet
Dell’s Proof of Existence service compares your customer database against the SSA’s death master file, identify deceased insureds and perform other critical services.

Services

Knowledge Processing Outsourcing and Analytics
Dell Services can help you improve customer insights, maximize the returns, optimize supply chain and prevent credit card fraud.
Finance and accounting
Improve cash flow, lower transaction processing costs and help ensure compliance with Sarbanes-Oxley through market-leading solutions, and our data capture and business processing centers worldwide.
Customer service
Effective multichannel customer support is critical to the success of your company. Dell can help you integrate fragmented systems to provide exceptional support for your customers, whether they contact you via phone, email, website or social media.
Engineering Services Outsourcing
We design and launch products on time and within budget by leveraging our team of highly skilled engineers.

Resources

Services

Social Media Services
Choose from a full range of customized, turnkey services designed for every stage of your social media journey.
Process improvement and consulting
Enhance processes and achieve compliance with international standards and models, including ISO 9001 and Six Sigma.
Dell Business Process Management Suite
Get the tools to drive greater productivity and better outcomes from your outsourced team.

Resources

Clemson University Social Media Listening Center
Jim Bottum, chief information officer and vice provost for Clemson Computing & Information Technology fostered the idea of a Social Media Listening Center after touring Dell's Social Media Listening Command Center in January 2011.