BMC Service Automation automates repetitive, manual tasks (such as provisioning, patching and compliance) to reduce the margin for error and allow IT to get things done more quickly. It also makes compliance standards and policies actionable.

BMC Service Automation can help you evolve your IT environment from a simple production line to an integrated business service supply chain — and that’s a critical element in achieving Business Service Management (BSM). Through automated workflow, you can link people, process and technology, optimize each, and combine all three into a tightly integrated service delivery capability. BMC Service Automation enables you to achieve BSM by helping you better understand your IT environment and control changes with policy-based action.