Business Process Outsourcing

Getting things done is no longer enough. You have to do the job right and do more with less.

Dell Business Process Services can help you identify business process inefficiencies and implement effective solutions. With our extensive experience and market-leading automation technologies, Dell can help you:

Streamline operations
Improve productivity
Ensure compliance
Put valuable resources to better use
Keep business moving round the clock
Reduce costs

Healthcare
Life Insurance
Cross Industry Solutions
Social Media & Consulting Services

Services

Payer Claims and Policy Administration
Stay ahead of rising costs and changing healthcare reforms with outsourced claims and policy administration services from Dell.
Provider Revenue Cycle Management
Let Dell revenue cycle management and business process consulting services transform your operations. We can help you reduce payroll costs, ensure administrative efficiency, increase revenue, and improve physician and patient satisfaction.

Resources

Payer Solutions: Improving the Business of Healthcare with Breakthrough Solutions that Increase Business Efficiency
Dell offers solutions that can help simplify payer operations; improve efficiency, flexiblity; and respond to the needs of members, business partners and the healthcare community.
Revenue Cycle Management for Physician Practices
Dell Services can help you optimize your revenue cycle to provide the resources needed to care for patients, while positioning your practice for the future.

Services

Discrete Function Outsourcing Services
“Do more with less.” It’s a common refrain in a challenging economy. Yet increased global competition means that you also need to launch new and innovative products to stay ahead.
Life Insurance Product Support
With outsourced product support from Dell Services, we can help you adapt to newer technology platforms — while also delivering more value to your customers.
LifeSys Policy Processing System
With the LifeSys processing system from Dell Services, you can consolidate all of your operations into a single platform.
Insurance Administrative Services
With outsourced policy administration services from Dell, you can become more efficient and competitive while staying ahead of escalating costs.

Resources

BPO Insurance
10/12/2011
Learn how to respond to the changing business environment with speed and agility by leveraging Dell’s business process outsourcing services.
Insurance Data Entry Services Data Sheet
Dell Insurance Services provide the flexible data entry services you need. We perform data entry on incoming life, health and annuity applications, as well as other policy documents.
Insurance Imaging and Indexing Services Data Sheet
Dell's imaging and indexing services provide insurance companies with the flexibility to handle scalability, cost and business continuity concerns.
Dell Life Insurance BPO Services — Proof of Existence Data Sheet
Dell’s Proof of Existence service compares your customer database against the SSA’s death master file, identify deceased insureds and perform other critical services.

Services

Procurement Services
Take advantage of Dell’s global staff, resources, infrastructure and experience to handle your core procurement functions.
Knowledge Processing Outsourcing and Analytics
Dell Services can help you improve customer insights, maximize the returns, optimize supply chain and prevent credit card fraud.
Finance and accounting
Improve cash flow, lower transaction processing costs and help ensure compliance with Sarbanes-Oxley through market-leading solutions, and our data capture and business processing centers worldwide.
Customer service
Effective multichannel customer support is critical to the success of your company. Dell can help you integrate fragmented systems to provide exceptional support for your customers, whether they contact you via phone, email, website or social media.
Engineering Services Outsourcing
We design and launch products on time and within budget by leveraging our team of highly skilled engineers.

Resources

Dell™ Analytics Services for the Telecommunication Industry
Let Dell Analytics Services can help you use underlying data trends to help identify meaningful patterns and make the changes you need to remain competitive.
Dell Analytics Services for Government
Even in the most developed economies, governments are challenged by a number of disparate and critical factors that must be analyzed as part of the decision-making process. Dell Analytics Services can help government agencies drive better results through scientific data-driven strategies.
Dell Analytics Services for the Travel Industry Data Sheet
Dell Analytics Services for the travel industry can help you answer key questions more accurately, such as how to optimize operations, improve customer-service levels and choose what kind of bundling services to use to increase profitabilty.
Dell Analytics Services for the Logistics Industry Data Sheet
Dell provides analytic services that support the logistics industry achieve better results through scientific data-driven strategies. Let us help you use underlying data trends to help identify meaningful patterns and make the changes you need to remain competitive.
Dell Analytics Services for the Hospitality Industry Data Sheet
The global economy has created a more complex business environment. Let Dell Analytics Services for the hospitality industry be your partner to achieving better results with a scientific, data-driven strategy.
Dell Analytics Services for the Media and Entertainment Industry Data Sheet
Dell Analytics Services provide the media and entertainment industry predictive analytics to help business grow and thrive.
Dell Analytics Services for the Manufacturing Industry Data Sheet
How can you make better decisions amid increasing complexity? By adding predictive analytics to your decision-making process. Let Dell Analytics Services help you overcome the challenges of analyzing the many disparate and critical factors that must be analyzed as part of a decision-making process.
Dell Analytics Services for the Consumer Packaged Goods (CPG) Industry Data Sheet
The global economy has created a more complex business environment. Let Dell Analytics Services for the hospitality industry be your partner to achieving better results with a scientific, data-driven strategy.
Dell Analytics Services for the Retail Industry Data Sheet
Dell™ Analytics Services can help even the most seasoned retail industry veteran overcome the many challenges of analyzing the disparate and critical factors surrounding their business decisions.

Services

Social Media Services
To help you achieve the social media results that you desire and need, we’ve developed customized, turnkey services based on our own experiences. We offer a full range of social media services designed for every stage of your journey.
Process improvement and consulting
Discover how to enhance processes, increase productivity and achieve compliance with ISO 9001, SEI CMMI, ITIL, BS 7799, Six Sigma and other international standards and models.
Dell Business Process Management Suite
You need more control, transparency and peace of mind than most traditional outsourcing can provide. And as you strive to do more with less, you need improved productivity without sacrificing regulatory compliance.

Resources

Social Media Services Data Sheet
A range of social media services designed for every stage of your journey.
American Red Cross
6/1/2012
The American Red Cross and Dell launch the first-ever digital operations center devoted to humanitarian relief efforts.