Managed Services

Offload your day-to-day IT distractions

Shift your focus to things that make a real difference to your business — while lowering costs, removing distractions and attaining superior service. By letting Dell take care of your taxing daily distractions, you can:

Deal with the big picture and focus on your business, not IT
Provide relief to your overworked, understaffed organizations
Follow best practices while avoiding cost surprises and risks

With Dell Managed Services, you’ll get practical, automated solutions for end users and your data center. By handing off your daily burdens to Dell, you’ll gain greater control of your IT resources — a critical first step to aligning business and IT.

Talk to Dell About Managed Infrastructure Sevices

Data Center IT Outsourcing
End-User Managed Services

Services

Platform Management
Enhances server utilization and improves responsiveness to help you get the most from your server resources.
Data Storage, Protection and Management
Reduces complexities and optimizes the way your data is stored, protected and managed.
Disaster Recovery and Business Continuity
Provides the tools and processes needed to keep your organization running, no matter what.
Enhanced Information Security
Protects your infrastructure and ensures your data confidentiality, integrity and availability.
Data Center Management
Creates a sustainable infrastructure foundation to support your growing organization.

Resources

Data Center IT Outsourcing Services Data Sheet
11/30/2011
Dell can help boost your IT productivity by enabling your organization with business continuity processes, data center optimization and enhanced information security.

Services

Simplified End-User Managed Services
Achieve superior service levels with a packaged desktop management solution that is convenient, configurable and cost-effective.
Enterprise Service Desk
Boost productivity with a service desk designed by Dell to deliver the quality, process, service response and hours of availability you need
Enterprise End-User Managed Services
Designed for more demanding end-user environments, Dell Enterprise Managed Services help you meet specific goals while aligning to your preferred tools, processes, delivery locations and models.
Simplified Service Desk
Quickly adopt best practices and standards with a service desk that's already built and ready to go.

Resources

Dell Simplified Service Desk
8/20/2012
Dell Simplified Service Desk offers a clear set of deliverables, analytics and service levels, and includes a choice of scope, hours of operation and delivery location.
Simplified End-User Managed Services
11/2/2011
Transform end user IT into an automated, self-managing utility that effortlessly delivers the service levels you need.
Murphy USA
7/1/2011
Murphy USA expands retail presence by more than 20 percent with help from Dell custom service desk solution
Dell Enterprise Service Desk Datasheet
10/1/2010
If you have needs around planning, delivery operations or management of IT support, Dell Enterprise Service Desk has the strategies and competencies to enable results.