Hardware Break/Fix Services
Focus on leveraging end user technology, not maintaining itIs your IT department spending too much time fixing laptops and desktops? Dell™ Onsite Services can help with on-site repair delivered according to your specific budget, asset mix, warranty status, needed hours of coverage and service-level agreement (SLA) requirements. By transferring break/fix care to Dell, you no longer need to keep replacement parts in stock, or hire, train and manage resources with all the skill set required to address hardware issues. Your team remains focused on strategic and tactical projects while Dell diagnoses and resolves hardware issues transparently.
Our standardized Hardware Break/Fix Service is delivered by certified Dell Technicians that continuously train on the latest hardware models and troubleshooting techniques. We leverage over 450 supply hubs around the world to source and deliver the right part as quickly as possible. We perform certified in-warranty repairs and, when that isn’t enough, Dell Hardware Break/Fix fills the gap with full lifecycle management that ensures optimal health and performance of your end-user equipment.
Experienced Dell Technicians provide technical diagnosis, identification of required parts, and the expertise required to get your end-user equipment back up and running quickly. Fast, seamless repairs by experts in their field ensure that hardware issues have the least possible impact to your productivity and bottom line. Contact us today to get started.