Omitir para ir al contenido principal
  • Hacer pedidos rápida y fácilmente
  • Ver pedidos y realizar seguimiento al estado del envío
  • Cree y acceda a una lista de sus productos
  • Administre sus sitios, productos y contactos de nivel de producto de Dell EMC con Administración de la empresa.

Bluetooth AC411 speakers are not detected by my computer

Resumen: Connecting your Bluetooth AC411 speakers to your computer.

Es posible que este artículo se traduzca automáticamente. Si tiene comentarios sobre su calidad, háganoslo saber mediante el formulario en la parte inferior de esta página.

Contenido del artículo


Síntomas


If your Bluetooth AC411 speakers are not detected by your computer, they may not be properly configured. The speakers may not produce sound in the Wired or Wireless mode. The AC411 Bluetooth speakers have both a wired (Aux-in) mode and a Bluetooth Wireless mode. Below are step by step instructions to resolve this.


Setup and Configuration

The AC411 User Guide setup information begins on page 5 of the guide and shows both wired and Bluetooth configurations.

Pairing Your Dell Bluetooth Speakers

  1. Turn on the Bluetooth on your computer or your Bluetooth device.

  2. Press the power button on the remote control.

  3. Press and hold the Bluetooth button on the remote control for two seconds to enable device search.

  SLN295721_en_US__1Blth_DevOff_BK1(1) SLN295721_en_US__2Blth_DevBlinking_BK1(1) SLN295721_en_US__3Blth_DevOn_BK1(1)
Bluetooth LED LED Off LED Blinking LED On
Status Disconnected Pairing Connected
SLN295721_en_US__4icon NOTE: For Aux-in wired mode, Bluetooth needs to be DISCONNECTED.
  1. Follow the instructions to add the speaker system to your computer based on the operating system installed on your computer.

    • Windows 7:

      • Click Start→ Control Panel→ Devices and Printers→ Add a device then Follow the instructions on the screen to complete the pairing.

    • Windows 8:

      • Move your mouse pointer to the upper-right or lower-right corner of the screen to open the Charms sidebar, and then click Settings→ Control Panel→ Devices and Printers→ Add a device

      Windows 10:

      • Click the Action Center icon in the lower right-corner of the screen, make sure Bluetooth is enabled, click on Connect and select the Bluetooth speakers from the list that appears.

SLN295721_en_US__4icon NOTE: Your system may not automatically select the Bluetooth speakers as the primary playback device. So check the Sounds option in Control Panel and ensure the AC411 Bluetooth speakers are the primary playback device.

For additional information on troubleshooting sound issues with your Dell computer, refer to the following Dell Knowledgebase article: How to Troubleshoot Audio or Sound Playback Issues.


Propiedades del artículo


Producto comprometido

Home & Office Networking, Dell Wireless Speaker System AC411

Fecha de la última publicación

05 dic 2020

Versión

3

Tipo de artículo

Solution