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iDRAC7 can get slow or stop responding completely after several weeks of continuous use

Summary: iDRAC7 can get slow or stop responding completely after several weeks of continuous use

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Article Content


Symptoms

Servers that use a iDRAC7 can become slow or stop responding completely after about 45-100 days of continuous use.

Solution:

Update the firmware version to 1.56.55 iDRAC7 or higher. Previous firmware version store debug log,  which eventually causes the iDRAC7 memory to be full, recording logs as increases. As the available memory is reduced , the performance can decrease and finally the iDRAC7 may stop responding .

This occurs after about 45-100 days of continuous operation. The problem can be accelerated when OMSA is used.


 

Alternative solution :

Conduct a RACADM reset every 30 days or before the iDRAC7 unresponsive.
Once the iDRAC7 has stopped responding , you can reset the power rack and the tower model servers, or do a virtual reseat on a blade server.

Cause

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Resolution

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Article Properties


Affected Product
Servers, PowerEdge, OEMR R320, OEMR R420, OEMR R520, OEMR R620, OEMR R720, OEMR R720xd, OEMR T320, OEMR T420, OEMR T620, OEMR XL R520, OEMR XL R620, OEMR XL R720xd, PowerEdge M420, PowerEdge M520, PowerEdge M620, PowerEdge M620 (for PE VRTX) , PowerEdge M820, PowerEdge R320, PowerEdge R420, PowerEdge R520, PowerEdge R620, PowerEdge R720, PowerEdge R720XD, PowerEdge R820, PowerEdge T320, PowerEdge T420, PowerEdge T620 ...
Last Published Date

28 Sep 2021

Version

4

Article Type

Solution