Knowledge Base

Dell Data Protection Enterprise Edition Shield Software and Hardware Prerequisites


This article contains information regarding prerequisites for Dell Data Protection | Enterprise Edition hardware and software versions 8.0.x to 8.12.x. Reference Dell Data Protection | Encryption Enterprise Edition Administrator Guide for any potential changes on other versions.


Affected Products:

Dell Data Protection | Enterprise Edition




Windows Minimum Hardware Requirements

  • Intel Pentium - Class or AMD Processor
  • 512 GB RAM
  • 110 MB of free disk space plus 250 MB free space in Pre-boot Authentication (PBA) partition

The following software is required before installation can begin:

Note: All computers shipped from the Dell factory are preinstalled with .NET 4.0. If you are not installing on Dell hardware or are upgrading Dell Data Protection | Enterprise Edition on older Dell hardware, verify which version of .NET is installed and update the version prior to installing Dell Data Protection | Enterprise Edition to prevent installation/upgrade failures.

To verify the version of .NET installed follow the instructions on the computer targeted for installation:

The Encryption Client installer will install the following components if they are not already installed.

  • Microsoft Visual C++ 2012 Update 3 or later Redistributable Package
  • Microsoft SQL Server Compact 3.5 SP2

Refer to the following chart for a list of which EE for Windows version is compatible with specific Windows Operating Systems:

Dell Data Protection | Enterprise Edition Shield (DDP | EE Shield) Compatibility Chart

The following software is required before installation can begin:

Note: All computers shipped from the Dell factory are preinstalled with .NET 4.0. If you are not installing on Dell hardware or are upgrading Dell Data Protection | Enterprise Edition on older Dell hardware, verify which version of .NET is installed and update the version prior to installing Dell Data Protection | Enterprise Edition to prevent installation/upgrade failures.

To verify the version of .NET installed follow the instructions on the computer targeted for installation:

The Encryption Client installer will install the following components if they are not already installed.

  • Microsoft Visual C++ 2012 Update 4 or later Redistributable Package

Refer to the following chart for a list of which EE for Windows version is compatible with specific Windows Operating Systems:

Dell Data Protection | Enterprise Edition Shield (DDP | EE Shield) Compatibility Chart

The following software is required before installation can begin:

To verify the version of .NET installed follow the instructions on the computer targeted for installation:

The Encryption Client installer will install the following components if they are not already installed.

  • Microsoft Visual C++ 2012 Update 4 or later Redistributable Package

Refer to the following chart for a list of which EE for Windows version is compatible with specific Windows Operating Systems:

Dell Data Protection | Enterprise Edition Shield (DDP | EE Shield) Compatibility Chart

The following software is required before installation can begin:

To verify the version of .NET installed follow the instructions on the computer targeted for installation:

The Encryption Client installer will install the following components if they are not already installed.

  • Microsoft Visual C++ 2012 Update 4 or later Redistributable Package

Refer to the following chart for a list of which EE for Windows version is compatible with specific Windows Operating Systems:

Dell Data Protection | Enterprise Edition Shield (DDP | EE Shield) Compatibility Chart

Additional Reference Material

Visit the DDP | EE Administrator Guide section "Encryption Client" for additional information prior to installing DDP | E.

Dell Data Protection | Encryption Enterprise Edition Administrator Guide


For any questions/concerns, please call Dell Data Protection ProSupport at: 877.459.7304 Ext. 4310039. For support outside the US, reference ProSupport’s International Contact numbers list. You can also join us on our Dell Security Community Forum.


Article ID: SLN295805

Last Date Modified: 03/06/2017 07:54 AM


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