Knowledge Base

Dell Data Protection and Windows 10 - Known issues with Password Management and Advanced authentication


This article provides information how to resolve advanced authentication issues in Windows 10.


Affected Products:

Dell Data Protection | Security Tools
Dell Data Protection | Endpoint Security Suite
Dell Data Protection | Endpoint Security Suite Enterprise
Dell Data Protection | Master Installer




To resolve, update to 8.6.1 / 1.6.1 or the latest version. These can be ran in-place before or after the upgrade to Windows 10


For additional support, US based customer can call Dell Data Protection ProSupport at: 877.459.7304 Ext. 4310039 or you may also contact us via the Chat Portal for Dell Data Protection | Personal Edition and Security Tools. For support outside the US, reference ProSupport’s International Contact Numbers list. Visit the Dell Security Community Forum to get insights from other community members and additional resources to help you manage your environment.


Article ID: SLN298369

Last Date Modified: 03/02/2017 10:51 AM


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