Dell Encryption Enterprise Shield (formally Dell Data Protection Enterprise Edition Shield) and Dell Encryption Personal (formally Dell Data Protection | Personal Edition) are fully compatible with Windows 10.
Dell Data Protection | Enterprise Edition Shield
Dell Data Protection | Personal Edition
Dell Encryption Enterprise Shield
Dell Encryption Personal
Dell Encryption External Media Edition
Dell Encryption External Media
Dell Endpoint Security Suite
Dell Endpoint Security Suite Enterprise
Dell currently recommends a full backup prior to making any changes to your computer’s operating system.
Dell has introduced the ability to upgrade your OS from Windows 7, Windows 8, Windows 8.1, or Windows 10 RTM to Windows 10 Threshold 2 (build 1511, version 10.0.10586) and later.
Follow these steps to prepare the Dell Encryption Enterprise Shield on a Windows 7, Windows 8, Windows 8.1 or Windows 10 computer and confirm the client is ready for the Windows 10 update, supported updates are:
Windows 10 offers feature updates now through Windows Updates and various other sources. With 8.10.1 and later clients Dell Encryption supports updating Windows with Feature Updates, allowing Dell Encryption to remain installed and having files stay encrypted throughout the Windows Feature Update process. The methods this article outlines are through Windows Updates, through Standalone Media, or through Deployment Models.
Windows Updates would entail an in Operating System upgrade through the typical method of update delivery
Stand alone Media will encompass downloading the Windows Feature Update install media from Microsoft.
Deployment Models explains how to prep for an upgrade through various deployment tools that offer managed Operating System Upgrades.
For additional support, US based customer can call Dell Data Protection ProSupport at: 877.459.7304 Ext. 4310039 or you may also contact us via the Chat Portal. For support outside the US, reference ProSupport’s International Contact Numbers list. Visit the Dell Security Community Forum to get insights from other community members and additional resources to help you manage your environment.
Article ID: SLN298382
Last Date Modified: 08/16/2017 07:57 AM