Knowledge Base

End of Life / End of Support For Dell Data Protection


Dell Data Protection | Encryption spans many products, and was originally named Credant Mobile Guardian.


Affected Products:

Credant Mobile Guardian
Dell Data Protection Software
Dell Data Protection Hardware
Dell Data Protection Utilities




Due to the changing security landscape and operating system updates, variations and versions of the product are no longer supported.

Product Name Release Family Most recent Version Date of most recent version Supported Operating Systems End of Sale End of Support Comments
CMG Shield 5.x 5.4.2.1205 8/13/2009 Windows 2000
Windows XP
2009 2012 Legacy Credant Version, End of Support before Dell Acquisition
CMG Shield 4.x 4.4.3027 11/10/2006 Windows NT 2008 2010 Legacy Credant Version, End of Support before Dell Acquisition
CMG Shield 6.x 6.8.3.4538 7/6/2012 Windows 2000
Windows XP
Windows 7
2012 2017 Legacy Credant Version, End of Support starting 2017
Product Name Release Family Most recent Version Date of most recent version Supported Operating Systems End of Sale End of Support Comments
Dell Data Protection | Security Tools 1.x 1.12.0 2/2/2017 Windows 7
Windows 8.1
Windows 10 (All Variants)
2/2/2017 2/1/2018 Free Application that was bundled with hardware for fingerprint and Self-Encrypting Drive support. Functionality available in DDP | PE for stand-alone use. Available in DDP | EE for remotely managed use.
Dell Data Protection | Endpoint Recovery 1.1.x 1.1.0 3/22/2016 Windows 7
Windows 8.1
Windows 10 (All Variants)
10/2016 10/2017 Dell Data Protection | Endpoint Recovery was a locally managed local back up solution that offered a Free and a Premium backup experience. This product has been set to End of Life and will be replaced by MozyPro and MozyEnterprise as Dell Data Security's recommended Best-of-breed backup solution.
Dell Data Protection | Mobile Edition 8.x 8.0.0.86 5/9/2013 Exchange 2007
Exchange 2010
3/15/2017 3/2018 Dell Data Protection | Mobile Edition leveraged Exchange Active Sync to manage mobile device policy compliance and over-all health status. Dell has discontinued this product line. For customers that wish to leverage a Mobile Device Management solution, please check out our current solutions here.
Product Name Release Family Most recent Version Date of most recent version Supported Operating Systems End of Sale End of Support Comments
Hardware Encryption Accelerator 8.x 8.9.3 7/26/2016 Windows 7
Windows 8.1
Windows 10 RTM
Windows 10 1511
5/31/2016 N/A
Product Name Release Family Most recent Version Date of most recent version Supported Operating Systems End of Sale End of Support Comments
Managed Migration Utility 8.0 8.4.1 10/14/2014 Windows XP
Windows 7
Windows 8.1
Windows 10
Windows 10 1511
Windows 10 1607
Product Name Most recent Version Date of most recent version Comments
Windows XP 8.5.0.7092 6/29/2015 Lost support to ensure .net compatibility with modern Operating Systems

For additional support, US based customer can call Dell Data Security ProSupport at: 877.459.7304 Ext. 4310039 or you may also contact us via the Chat Portal. For support outside the US, reference ProSupport’s International Contact Numbers list. Visit the Dell Security Community Forum to get insights from other community members and additional resources to help you manage your environment.


Quick Tips content is self-published by the Dell Support Professionals who resolve issues daily. In order to achieve a speedy publication, Quick Tips may represent only partial solutions or work-arounds that are still in development or pending further proof of successfully resolving an issue. As such Quick Tips have not been reviewed, validated or approved by Dell and should be used with appropriate caution. Dell shall not be liable for any loss, including but not limited to loss of data, loss of profit or loss of revenue, which customers may incur by following any procedure or advice set out in the Quick Tips.

Article ID: SLN305349

Last Date Modified: 05/12/2017 09:34 AM


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