Knowledge Base

Dell S2240T Touch Monitor Issues



This article provides information on "S2240T Touch Monitor Issues".

Table of Contents:


Touch Report Error

You may experience touch function miss alignment or no touch function:
  • Ensure power cord comes with ground pin.
  • Unplug and re-plug the DC cable from power adapter to allow touch module auto recalibration.
  • Ensure to use Dell provided USB cable, connect with computer.
  • Ensure computer support USB 2.0 cable.
  • If the device cannot be detected by system, power off/on the monitor or plug out/in the USB cable.
Back to Top

Touch Screen No Response in Saving Mode

If the monitor or the computer does not wake up by touching in Safe Mode, follow the steps as mentioned below:
  • Access Device Manager and choose HID Interface Device under Human Interface Devices.
  • Right Click on HID - compliant device and Select Properties.
  • Under Power Management tab, ensure "Allow the device to wake the computer" is selected.
Back to Top

Cursor moved erratically

The cursor does not accurately follow your finger when you touch the screen.
  • Enter Control Panel to choose Tablet PC Settings.
  • Select Calibration.
  • Recalibrate your screen following the text on the screen.
  • Save or give up the calibrate data.
Back to Top



Article ID: SLN129798

Last Date Modified: 02/10/2016 02:37 PM


Rate this article

Accurate
Useful
Easy to understand
Was this article helpful?
Yes No
Send us feedback
Comments cannot contain these special characters: <>()\
Sorry, our feedback system is currently down. Please try again later.

Thank you for your feedback.