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Article Summary: This article contains information regarding "Cyberlink MediaSuite produces a loop during installation or during uninstall"

Cyberlink MediaSuite produces a loop during installation or during uninstall

You may encounter an issue when attempting to install or uninstall Cyberlink MediaSuite. The installer gets caught in a loop, producing several instances of InstallShield icons in the Taskbar.

Solution

This occurs due to previous registries that have been locked. Using removal programs such as Revo Uninstaller and registry cleaners, such as Ccleaner will not remove them. This issue can occur during uninstall process as well. To resolve this issue, follow the steps below.

• Open Control Panel. Uninstall Cyberlink MediaSuite from Programs and Features. Once uninstall is complete, restart the system. If this issue occurs during attempted uninstall, proceed to step 2.
• Download the CLCleaner from Cyberlink for the appropriate version of MediaSuite.
• Once downloaded, extract the files. There will a folder, a .BAT file, and a text file.
• 
  • Right click the Remove.bat file and choose Run as administrator.
  • A command window will briefly appears and a message stating the entries were successfully removed.
  • Restart the computer and reinstall Cyberlink Media Suite.

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