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Small Business Server 2011 Setup does not Complete when Administrator Account is Named "NetAdmin"



Article Summary: This article provides information on resolving installation issues with Small Business Server 2011 resulting from using a reserved name for the built-in administrator account.


Issue:

Small Business Server (SBS) 2011 installation fails with multiple errors. The following entries are present in SBSSetup.log:

[4388] 110831.193854.8684: Task: Running Task(CreateNewUserTask) with Type(Microsoft.WindowsServerSolutions.Setup.Tasks.CreateNewUserTask) and Assembly(SBSSetupTasks.dll).
[4388] 110831.193854.8734: Task: Beginning of task CreateNewUserTask
[4388] 110831.193854.9094: Admin: Adding user to AD : UserData.CommonName=Network Administrator to LDAP://localhost/OU=SBSUsers,OU=Users,OU=MyBusiness,DC=velmousa,DC=local
[4388] 110831.193855.0714: Exception:
---------------------------------------
An exception of type 'Type: System.DirectoryServices.DirectoryServicesCOMException, System.DirectoryServices, Version=4.0.0.0, Culture=neutral, PublicKeyToken=b03f5f7f11d50a3a' has occurred.
Timestamp: 08/31/2011 19:38:54
Message: The object already exists.
……
[4388] 110831.193855.1874: Task: Setting CreateNewUser flag to false.
[4388] 110831.193855.1874: Task: In Task CreateNewUserTask: The network administrator account cannot be created.
[4388] 110831.193855.1884: Setup: Task CreateNewUserTask failed.



Solution:

The only way to correct the above error is to reinstall SBS 2011 and choose any name other than NetAdmin for the built-in administrator account.


Additional Information:

This issue is caused by using the reserved name NetAdmin for the built-in administrator account. This account already exists as a template. The user-created administrator account is used for various critical setup processes; therefore, if it cannot be created, the installation fails.




Quick Tips content is self-published by the Dell Support Professionals who resolve issues daily. In order to achieve a speedy publication, Quick Tips may represent only partial solutions or work-arounds that are still in development or pending further proof of successfully resolving an issue. As such Quick Tips have not been reviewed, validated or approved by Dell and should be used with appropriate caution. Dell shall not be liable for any loss, including but not limited to loss of data, loss of profit or loss of revenue, which customers may incur by following any procedure or advice set out in the Quick Tips.

ID de l'article : SLN249120

Date de la dernière modification : 09/25/2014 03:36 PM


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