Base de connaissances

Venue 11 Pro 5130 32-bit/64-bit OS compatibility





This article provides the information on "Venue 11 Pro 5130 32-bit/64-bit Windows operating system compatibility".


Error installing Windows.

Some Venue 11 Pro 5130 users have reported that when attempting to install Windows 8.1 or 10 64-bit operating system, Windows would enter a reboot loop giving the option to restart or shutdown, but never successfully booting to Windows..


32-Bit processer architecture.

A but a select few Venue 11 Pro 5130 system shipped with a 32-bit central processing unit (CPU). Due to this, these systems are unable to process 64-bit operating system instructions causing the reboot loop issue noted above.

The solution is to use a 32-bit (x86) version of Windows 8.1 or Windows 10 with these Venue 11 Pro 5130 systems.

If you have a Venue 11 Pro 5130 with a 64-bit processor (You can see this in the system BIOS), then the system can support either a 32-bit (x86) or a 64-bit version of Windows.



ID de l'article : SLN301477

Date de la dernière modification : 04/14/2017 02:22 PM


Noter cet article

Précis
Utile
Facile à comprendre
Avez-vous trouvé cet article utile ?
Oui Non
Envoyez-nous vos commentaires
Les commentaires ne doivent pas contenir les caractères spéciaux : <>()\
Désolé, notre système de collecte des commentaires est actuellement indisponible. Veuillez réessayer ultérieurement.

Merci pour vos commentaires.