Base de conhecimento

900.xx firmware or RIP errors on Dell 2350d and 2350dn laser printers


Article Summary: How to troubleshoot 900.xx firmware or RIP errors on Dell 2350d and 2350dn laser printers

Table of Contents:
  1. Update the printer firmware
  2. Reinstall the print driver



1.

Update the printer firmware


Issues with the printer firmware may cause 900.xx errors to occur. Update the printer to the latest version.

Go to dell.com/support to download the latest firmware package.

The package typically includes firmware for the 2350d and 2350dn, an update utility to transfer the update to the printer over USB, release notes and instructions.


To update via USB connection:
  1. If the update package is delivered as a compressed (*.zip) file, extract all files.
  2. Run the Firmware Update Utility. This may also be referred to as Firmware Download Utility (FDU).
  3. Click the Browse button to select the firmware to use. Firmware for the 2350d and 2350dn are included. Refer to the release notes to select the correct firmware for your printer. Firmware binaries have the file extension *.fls.
  4. Select your printer from the drop down list.
  5. Click Update.
  6. Wait for the printer to complete updating the firmware, progress will be displayed on the printer screen.
  7. Do not power off the printer until the update is complete and the screen displays Ready.


To update via network connection:
  1. If the update package is delivered as a compressed (*.zip) file, extract all files.
  2. Open the printer Embedded Web Sever (EWS) page by entering the printer IP address in your browser.
  3. Select Settings.
  4. Select Upgrade FW.
  5. Click the Browse button to select the firmware to use. Firmware for the 2350d and 2350dn are included. Refer to the release notes to select the correct firmware for your printer. Firmware binaries have the file extension *.fls.
  6. Click Submit.
  7. Wait for the printer to complete updating the firmware, progress will be displayed on the printer screen.
  8. Do not power off the printer until the update is complete and the screen displays Ready.

Back to Top


2.

Reinstall the print driver


Corrupt or incorrect drivers can also cause this issue.

Uninstall the existing driver then download and install the latest version.


Back to Top


If you require further assistance or wish to give us feedback, please engage our technical team on Twitter.
 


Quick Tips content is self-published by the Dell Support Professionals who resolve issues daily. In order to achieve a speedy publication, Quick Tips may represent only partial solutions or work-arounds that are still in development or pending further proof of successfully resolving an issue. As such Quick Tips have not been reviewed, validated or approved by Dell and should be used with appropriate caution. Dell shall not be liable for any loss, including but not limited to loss of data, loss of profit or loss of revenue, which customers may incur by following any procedure or advice set out in the Quick Tips.

ID do artigo: SLN288988

Data da última modificação: 03/22/2016 03:43 PM


Classifique este artigo

Preciso
Úteis
Fácil de entender
Este artigo foi útil?
Sim Não
Envie seus comentários
Os comentários não podem conter estes caracteres especiais: <>()\
Infelizmente, o nosso sistema de feedback está atualmente desativado. Tente novamente mais tarde.

Agradecemos o feedback.