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First time setup of TeraDici 2400 PCoIP 4 port card

This article provides the information on "How to setup of TeraDici 2400 PCoIP 4 port card for the first time".

Card installed but not configured.

First time setup of TeraDici 2400 PCoIP 4 port card.

If the card is functioning (but not configured), you will see two additional "Standard" USB Controllers in Device Manager. (See Figure 1.)

Figure 1

Configuration Process.

Configure the Teradici 2400 PCoIP 4 port card using the following steps:

  1. Open a browser of choice (Internet Explorer, Chrome, Firefox etc.) on the URL line Log in to the Teradici host card by typing the URL (unless a DHCP server is present) the press the Enter Key.
NOTE: If a DHCP server is present, Determine the IP address assigned to the Teradici card based on the MAC address of the card (The MAC address is on a sticker on the card) then log in to the assigned MAC address. Once done, you can manually assign a IP address to the card outside the DHCP range.
  1. The PCoIP configuration page should appear. Click on Configuration, then click Initial Setup (See Figure 2).

Figure 2

  1. Check the box next to Enable HD Audio, Click Apply.
  2. Next, under the Network section, turn off Dynamic Host Configuration Protocol (DHCP)by un-checking the box next to Enable DHCP and select a proper Static IP address for the customer network. (This information must be provided from the network in use.) Click Apply. (See Figure 3)

Figure 3

  1. In the Host Driver Function section, Check the check box to Enable the Host Driver Function, Click Apply. (See Figure 4)

Figure 4

  1. In the Diagnostics menu, under PCoIP Processor, Schedule the PCoIP card to reset at the next system reboot. Restart the system. (See Figure 5)

Figure 5

  1. After a reboot, two additional PCI Devices will appear in Device Manager. (See Figure 6)

Figure 6

  1. Install the latest PCoIP drivers. (See Figure 7)

Figure 7

Optional: You may need to configure Monitor Emulation if you are not receiving an image on the remote device. (See Figure 8)

Figure 8

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Article ID: SLN297111

Last Date Modified: 05/05/2017 02:21 PM

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