Knowledge Base

Basic firmware related error codes for Dell Color Lase Printer 1250c 1350cn 1350cnw 1355cnw 2150cn 2155cn


Code:

Code description:

003-340

Firmware Error

Cause: MCU firmware error occurs.

016-340 / 016-344 / 016-345 / 016-346

ESS Error (1350cnw only)

Cause: ESS-related error occurred.

016-370

MCU-ESS Communication Fail

Cause: Communication fail between MCU and ESS.

124-333

ASIC Failure

Cause: ASIC failure is detected.

024-360

MCU DownLoad Error

Cause: Download failure of MCU firmware.

1250c 1350cn 1350cnw 1355cnw 2150cn 2155cn
oregano sumac sesame ginger rosemary

For the above error codes proceed with the following troubleshooting steps:

1. Check the Firmware Version. The version of the firmware for the printer should be checked in the Printer Information section of the Tool Box.

2. Download and apply the latest firmware version from www.dell.com

3. If after a POWER OFF / POWER ON cycle the error code is still present, Please contact Dell Technical Support for further advice.

NOTE: Never turn off the power to the printer while the firmware is being downloaded. Turning the power off may cause a failure in the printer.


Article ID: SLN152039

Last Date Modified: 11/04/2016 02:03 PM


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