This article provides a guide for troubleshooting the Global Positioning System (GPS) module for the Latitude Rugged 14 (5404), Rugged Extreme 12 (7204) & Rugged Extreme 14 (7404).
Optional GPS module.
Global Positioning System (GPS) module for Latitude Rugged 14 (5404), Rugged Extreme 12 (7204) & Rugged Extreme 14 (7404) is an optional modular device that can be ordered with these systems.
Use the following steps to resolve issues with the GPS module:
- Open Device Manager.
- Locate the ‘GPS Serial Port’ in Device Manager under the Ports section. Make note of the COM port number assigned (Figure 1).
Figure 1: Note the COM port number of the GPS Serial Port in Device Manager
- Right-click on this assigned GPS Serial Port in Device Manager and go to Properties. Make sure the Baud rate is set to 38400 in the Driver properties.
- If GPS Serial Port does not show in device manager, download and install the GPS Serial Driver from Dell Support / Drivers & Downloads. The driver should be located under the Modem/Communications group in the Category menu of the Latitude Rugged 4 (5404), Rugged Extreme 12 (7204) & Rugged Extreme 14 (7404) system drivers.
- Open your GPS mapping software.
NOTE: Dell does not provide any mapping software, this must be purchased from a third party vendor.
- To configure the GPS, point the mapping software to the GPS COM port identified in Step 2.
- Set the baud rate to 38400 (Figure 2).
Figure 2: Set the baud rate of the GPS COM Port to 38400
NOTE: The above screenshot is provided as an example only. The user interface will vary depending on the software being used. Please consult the software’s User Guide for more detail.
- Make sure there are no overhead obstructions and the unit has line of sight to the sky (I.E., outside or near a window).
- Start/Connect the GPS device via the mapping software.
- If functioning correctly, the GPS device should provide latitude/longitude.
- Some free third party software can be used to verify basic GPS functionality, such as SirfDemo.