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How to Locate a Dell Data Protection Encryption For Mac Inventory File

This article provides information on how to locate the inventory file on a Shield for Mac endpoint.

Affected Products:

Dell Data Protection | Encryption for Mac

About the inventory file:

The Shield For Mac inventory file is stored on the endpoint as "inv.xml". Follow the file path shown here to locate the inventory file.

For Credant installed Macs look here:

/Library/Application Support/CREDANT

For Dell Data Protection | Encryption shielded Macs your file will be here:

/Library/Application Support/Dell/DDP

Example of an "inv.xml" file:

Below is an example of the "inv.xml" file from a CREDANT shielded machine.

- <inventory category="MAC" version="2" xmlns="">
- <device support="supported" uniqueId="AG100.C02GX1MJDV11" category="MAC">
<os name="Mac OS X 10.8.3" version="" />
- <memory>
<processor>2.4 GHz Intel Core i7</processor>
<lastDeviceSweepTime start="2013-07-23T17:16:41-0000" end="2013-07-23T17:53:33-0000" percentComplete="100.0" />
- <shield>
<version core="" edition="" />
- <gatekeeper>
<group />
<hosts />
- <users>
- <user>
<lastLoginTime successful="2013-07-23T17:16:28-0000" unsuccessful="" />
- <devicePolicy>
- <enc:EncryptedData xmlns:enc="">
<enc:EncryptionMethod Algorithm="AES128" />
- <enc:CipherData>
<enc:CipherValue type="base64Binary">**Value removed from this example**</enc:CipherValue>

For additional support, US based customer can call Dell Data Security ProSupport at: 877.459.7304 Ext. 4310039 or you may also contact us via the Chat Portal. For support outside the US, reference ProSupport’s International Contact Numbers list. Visit the Dell Security Community Forum to get insights from other community members and additional resources to help you manage your environment.

Identificación del artículo: SLN286074

Última fecha de modificación: 01/24/2018 02:06 PM

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