Knowledge Base

Windows 10 Start Menu or Search bar is frozen





This article provides the information on "Windows 10 Start Menu or Search bar is frozen on the screen or locked from use ".


Start menu frozen.

You may encounter a situation where the Start Menu or Search bar is frozen on the screen or locked from use on your Windows 10 system.

Manually powering off the system and restarting the system may resolve the issue, but important information and data mat be lost.


Use Windows Powershell to resolve.

This Powershell command will reset the Start Menu Button/Search Function and restore their function:

  1. Open Task Manager (Press Ctrl + Shift+ Esc keys together) this will open a Task Manager window.
  2. In the Task Manager window, click File, then New Task (Run) or press the Alt key then down arrow to New Task (Run) on the drop down menu, then press the Enter key.
  3. Check the option to "Create this task with Administrator Privileges" then type powershell and press the Enter key.
  4. In the powershell window, type the following command to reset Cortana:

    Get-AppXPackage -AllUsers | Foreach {Add-AppxPackage -DisableDevelopmentMode -Register "$($_.InstallLocation)\AppXManifest.xml"}

    then press the Enter key.
  5. Disregard the red text that is generated by the command and once the command has completed its run, restart the system.
  6. If the issue still isn't resolved, you can use this DISM command in Powershell:

    Dism /Online /Cleanup-Image /RestoreHealth

    then press the Enter key.


If you need further assistance with your Dell Product, please contact Dell Technical Support.


Article ID: SLN301319

Last Date Modified: 04/06/2017 12:21 PM


Related Articles

Rate this article

Accurate
Useful
Easy to understand
Was this article helpful?
Yes No
Send us feedback
Comments cannot contain these special characters: <>()\
Sorry, our feedback system is currently down. Please try again later.

Thank you for your feedback.