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iDRAC Firmware Update Leaves a Server in "iDRAC not ready" State


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iDRAC firmware update leaves a server in "iDRAC not ready" state.


Issue:

DRAC firmware update failure may cause the CMC (PowerEdge™ M1000e and VRTX) to report that the blade is in the "Firmware update in progress" state. This message can come from the CMC GUI and the CMC command line.


Solution:

Do not replace hardware. This will be resolved in a future iDRAC firmware update.


Work Around:

Perform any action that causes an iDRAC reset, including iDRAC reset, virtual reseat, physical re-seat of the blade.


Additional Information:

Normally the firmware update succeeds and resets the iDRAC, causing the iDRAC to negotiate with the CMC and report that it is in the "ready" state. When the firmware update failure occurs, the iDRAC is not alerting the CMC that firmware update mode has been exited. iDRAC will detect that the firmware update has failed and create an alert sent by the firmware update module to the IPMI module.
 


Quick Tips content is self-published by the Dell Support Professionals who resolve issues daily. In order to achieve a speedy publication, Quick Tips may represent only partial solutions or work-arounds that are still in development or pending further proof of successfully resolving an issue. As such Quick Tips have not been reviewed, validated or approved by Dell and should be used with appropriate caution. Dell shall not be liable for any loss, including but not limited to loss of data, loss of profit or loss of revenue, which customers may incur by following any procedure or advice set out in the Quick Tips.

Identificación del artículo: SLN286566

Última fecha de modificación: 12/17/2013 12:00 AM


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