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Table of Contents :

1. Video Distortion Issues

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Article describes information on the OptiPlex FX100 system and video distortion In this example the system was connected to a R5500.

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1. Video Distortion Issues

Symptoms:

Not able to switch between two machines. Also it is possible that rebooting will cause further video distortion. When using remote desktop connections the video issues were also present.

Solution:

Make sure the BIOS is the most current version. Download from the Dell Support Website
Check the latest firmware is installed. Download from the Dell Support Website


If the issue is still present please check the latest firmware available from the Teradici website. You can create a free login/user account and download the PCoIP Zero Client Firmware as well as update the PCoIP Management Console (a web-based management tool)if required.

Download from the Teradici Support Website

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Quick Tips content is self-published by the Dell Support Professionals who resolve issues daily. In order to achieve a speedy publication, Quick Tips may represent only partial solutions or work-arounds that are still in development or pending further proof of successfully resolving an issue. As such Quick Tips have not been reviewed, validated or approved by Dell and should be used with appropriate caution. Dell shall not be liable for any loss, including but not limited to loss of data, loss of profit or loss of revenue, which customers may incur by following any procedure or advice set out in the Quick Tips.