Knowledge Base

PowerEdge Server: Updating Firmware through the iDRAC


Note: This article is part of the Server Tutorials: Update, other methods are available here.

This article provides information about how to apply single device firmware updates remotely through the integrated Dell Remote Access Controller (iDRAC) web interface of Dell PowerEdge servers.

Note: This feature is independent of the OS. The iDRAC can directly communicate with the hardware. A driver cannot be updated using this method.


Table of Contents

  1. Overview

  2. How to update single devices via iDRAC 9

  3. How to update single devices via iDRAC 7/8

  4. Updating single devices via iDRAC 6 (Video)


1. Overview

Before you begin with the updates you need to identify the correct updates to apply, and what components of your system to update.

To identify the hardware correctly, you can use OpenManage system Administrator (OMSA) which will show you all information about the hardware you got installed.

Now that we have identified the hardware which needs updating, we need to locate the DUP and download it.
The easiest way to do this is visiting the Dell Support Site and enter the service tag of your server to take you directly to the content specific to your system.
If you do not know your service tag, this also can be found in OMSA, or physically on the server itself.

On Dell Support page you will be able to find updates on the different component categories in the Drivers and Downloads section (after entering your Service Tag). The file to download is independent of the operating system installed on your server but will vary depending on the component to update.

Use the Windows 32-bit or 64-bit version of the Dell Update Package (DUP), which the iDRAC is able to extract and apply by itself.

Note: Find additional information about other ways of updating (FTP etc.) via iDRAC in the User's Guide matching to the installed iDRAC firmware.

2. How to update single devices via iDRAC 9

Before updating the firmware using single device update method, make sure that you have downloaded the firmware image to a location on the local system. We recommend updating the iDRAC firmware first.

Note: Ensure that the file name for the single component Dell Update Package (DUP) does not have any blank space

To update single device firmware using iDRAC web interface:

14G_iDRAC_Update
Figure 1: 14G iDRAC Update

  1. Go to MaintenanceSystem Update. The Firmware Update page is displayed.

  2. On the Update tab, select Local as the File Location.

  3. Click Browse, select the firmware image file for the required component, and then click Upload.

  4. After the upload is complete, the Update Details section displays each firmware file uploaded to iDRAC and its status.
    If the firmware image file is valid and was successfully uploaded, the Contents column displays a (+) icon next to the firmware image file name. Expand the name to view the Device Name, Current, and Available firmware version information.

  5. Select the required firmware file and do one of the following:

    • For firmware images that do not require a host system reboot, click Install. For example, iDRAC firmware file.

    • For firmware images that require a host system reboot, click Install and Reboot or Install Next Reboot.

    • To cancel the firmware update, click Cancel.

    When you click Install, Install and Reboot, or Install Next Reboot, the message Updating Job Queue is displayed.

  6. To display the Job Queue page, click Job Queue. Use this page to view and manage the staged firmware updates or click OK to refresh the current page and view the status of the firmware update.

Note: If you navigate away from the page without saving the updates, an error message is displayed and all the uploaded content is lost.

3. How to update single devices via iDRAC 7/8

Before updating the firmware using single device update method, make sure that you have downloaded the firmware image to a location on the local system. We recommend updating the iDRAC firmware first.

NOTE: Ensure that the file name for the single component DUP does not have any blank space.

To update single device firmware using iDRAC web interface:

12G + 13G_iDRAC_Update
Figure 2: 12G + 13G iDRAC Update

  1. Go to Overview > iDRAC Settings > Update and Rollback. The Firmware Update page is displayed.

  2. On the Update tab, select Local as the File Location.

  3. Click Browse, select the firmware image file for the required component, and then click Upload.

  4. After the upload is complete, the Update Details section displays each firmware file uploaded to iDRAC and its status.
    If the firmware image file is valid and was successfully uploaded, the Contents column displays a (+) icon next to the firmware image file name. Expand the name to view the Device Name, Current, and Available firmware version information.

  5. Select the required firmware file to be updated and do one of the following:

    • For firmware images that do not require a host system reboot, click Install. For example, iDRAC firmware file.

    • For firmware images that require a host system reboot, click Install and Reboot or Install Next Reboot.

    • To cancel the firmware update, click Cancel.

    When you click Install, Install and Reboot, or Install Next Reboot, the message Updating Job Queue is displayed.

  6. Click Job Queue to display the Job Queue page, where you can view and manage the staged firmware updates or click OK to refresh the current page and view the status of the firmware update.

NOTE: If you navigate away from the page without saving the updates, an error message is displayed and all the uploaded content is lost.

4. Updating single devices via iDRAC 6 (Video)

Video: Dell iDRAC6 Firmware Updates via GUI Interface [6:30]


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Article ID: SLN292363

Last Date Modified: 07/18/2017 05:38 AM


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