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071-300 and 072-300 Close Feeder Cover Errors on the Dell 3000cn, 3010cn, 3100cn Laser Printers


Article Summary: This article provides information on "071-300 and 072-300 Close Feeder Cover Errors on the Dell 3000cn, 3010cn, 3100cn Laser Printers".


Table of Contents:
  1. 071-300 and 072-300 Close Feeder Cover Errors on the Dell 3000cn, 3010cn, 3100cn Laser Printers


Issue 1.


071-300 and 072-300 Close Feeder Cover Errors on the Dell 3000cn, 3010cn, 3100cn Laser Printers


1. Verify the rear feeder cover opens and closes easily.

Rear Feeder Cover:



2. Check the feeder cover actuator and interlock for damage, and remove any foreign objects. If the actuator is damaged, Please contact Dell Technical Support for further advice.

Feeder Cover Actuator:



Feeder Cover Interlock:



3. Run diagnostics on the feeder cover interlock:

-> Turn the printer off using the power switch on the left side of the printer.

-> Press and hold the up and down buttons while turning the printer on. Release the buttons when Customer Mode appears on the printer LCD.

-> Press the down arrow until IOT DIAG appears, and then press Select.

-> Digital Input appears, press Select.

-> Select the diagnostic test for the paper tray that you are troubleshooting, and then press Select.

-> Tray 1: DI-f2

-> Tray 2: DI-fa

-> The printer LCD will display the diagnostic test followed by L 0, for example DI-f2 L 0.

-> Open and close the rear feeder cover. The number on the LCD increases by one each time the rear feeder cover is closed.

-> If the number does not increase from zero, Please contact
Dell Technical Support for further advice.

-> Press Cancel to stop the test, and then press Menu to exit diagnostics.

-> Turn the printer off, and then back on to resume normal operation.

4. If the diagnostic passes, but the error still occurs, Please contact
Dell Technical Support for further advice.

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Identyfikator artykułu: SLN152047

Data ostatniej modyfikacji: 11/04/2016 01:56 PM


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