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LC 1.4: Cannot Export Lifecycle Log to USB Device using Virtual Media


Article Summary: This article provides information on LC 1.4: cannot export Lifecycle log to USB device using Virtual Media.



Question

NOTE: This problem only happens for some USB keys.

Steps to re-create:
  1. Connect USB key to the Management Station.
  2. Launch iDRAC GUI and Virtual KVM.
  3. ON VKVM Console, click on Virtual Media, then Launch Virtual Media.
  4. Attach Virtual USB key to Console.
    (Select USB Device instead of Network Share)


Expected result: The USB key/drive can be chosen as the destination for exporting the lifecycle log.

Actual result: An error is displayed when the USB device is selected.

Note: The Virtual USB device is attached successfully and data can be read from the Virtual USB device.



Answer

Workaround: Export the lifecycle log to a physical device attached to the managed system or export the lifecycle log to a network share.

Solution: This is fixed in the current release of Lifecycle Controller.

To obtain the latest Lifecycle version, see the LC1 Release Summary at Lifecycle Controller 1 SYSTEMS MANAGEMENT - WIKI.




 


Quick Tips content is self-published by the Dell Support Professionals who resolve issues daily. In order to achieve a speedy publication, Quick Tips may represent only partial solutions or work-arounds that are still in development or pending further proof of successfully resolving an issue. As such Quick Tips have not been reviewed, validated or approved by Dell and should be used with appropriate caution. Dell shall not be liable for any loss, including but not limited to loss of data, loss of profit or loss of revenue, which customers may incur by following any procedure or advice set out in the Quick Tips.

Identyfikator artykułu: SLN286500

Data ostatniej modyfikacji: 12/10/2013 12:00 AM


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