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Clean, Invert or Replace Feed Rollers on Dell 3330dn Laser Printers


  1. Switch the printer off.
  2. Remove the paper tray.
  3. Turn the printer on to its side.

    Printer is shown turned on to its left side. A blue plastic tray is visible on the underside
  4. Open the blue plastic duplex tray to expose the pickup assembly. If the duplex tray is opened to 90° it will come loose from its mounting points. Only open the tray as far as is shown.

    The tray is pulled down revealing a T shaped arm with two wheels.

    If the tray becomes detached follow this article to reseat it.
  5. Pass the pickup arm through the opening in the duplex tray.

    The arm is shown being passed through an opening in the blue plastic tray.
  6. Peel the rubber tyres off the pickup assembly wheels.

    A rubber tyre, similar to an elastic band is shown being peeled of the rim of the pickup wheel.
  7. Thoroughly clean and dry the tyres before refitting them to the pickup assembly.
  8. If paper feed issues persist after cleaning fit new or known good tyres if available. If no new or known good parts are available turn the tyres inside out to expose a fresh surface to the paper.

    A rubber tyre is shown turned inside out so that the raised treads are on the inside.



Quick Tips content is self-published by the Dell Support Professionals who resolve issues daily. In order to achieve a speedy publication, Quick Tips may represent only partial solutions or work-arounds that are still in development or pending further proof of successfully resolving an issue. As such Quick Tips have not been reviewed, validated or approved by Dell and should be used with appropriate caution. Dell shall not be liable for any loss, including but not limited to loss of data, loss of profit or loss of revenue, which customers may incur by following any procedure or advice set out in the Quick Tips.

ID do artigo: SLN290598

Data da última modificação: 11/03/2015 02:48 AM


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