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Venue 11 Pro 5130 No External Audio Output when Docked.





This article provides the information on "Venue 11 Pro 5130 no sound output from external speaker/audio jack of Venue Desktop Dock".


No External Audio Output when Docked.

Venue 11 Pro 5130 users may notice that when the tablet is docked to the Venue Desktop Dock there is no audio output to the speaker/audio jack of the dock with the A14 BIOS revision.

The A14 BIOS revision was released November 23, 2015 to enhance the tablet function in Windows 10 and other improvements. Dell engineering has determined it also errantly causes this issue


Solution.

Dell has released the A15 BIOS (26 Jan 2016) Update to resolve the issue. You can download the latest BIOS update from the Dell Support Website, Drivers and Downloads, BIOS section.



ID do artigo: SLN300681

Data da última modificação: 10/13/2017 04:31 PM


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