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OptiPlex 9020 and XE2 Small Form Factor (SFF) Teardown removal guide for customer replaceable units (CRUs)



These guides will take you step by step through the safe removal of what are considered to be the Customer Replaceable Unit (CRU) parts of a OptiPlex 9020 and XE2 (SFF) Small Form Factor Chassis system. (CRUs are the parts of the system that shouldn't need an engineer to remove or replace.) The guides will also include pictures to reference what's involved. (Just reverse the removal instructions to fit any part.)


Table of Contents:

  1. CRU Removal Guide
  2. Removal Instructions

1. Removal Guide

If these guides do not cover what you are looking to do, then you will want to reference your System Manual.

The article below provides information on safe practises to take into consideration before working with electrical equipment.


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2. Removal Instructions

Note: Please click on the title of the section you want to open below, in order to see the contents.

Required Tools

1 Small Phillip's head screwdriver 2 Plastic Scribe
3 Small Flat head screwdriver
Note: Be aware that using a large Phillips or Flat Head screwdriver may result in damage to the head of the screws. This would make their removal impossible without speciality tools, that aren't available to our onsite engineers.

  1. Pre-Removal Instructions Before removing the System Cover :

    1. During installation or removal of any hardware always ensure all data is backed up properly

    2. Disconnect any telephone, network, or USB cables from the computer

    3. Disconnect the computer and all attached devices from their electrical outlets

  2. Establishing image.

1

  1. Pull the latch to release the system cover.

2

  1. Lift the system cover off of the system.

3

  1. Complete.

4

  1. Pre-Removal Instructions Before removing the Chassis Intrusion Switch :

    1. During installation or removal of any hardware always ensure all data is backed up properly

    2. Disconnect any telephone, network, or USB cables from the computer

    3. Disconnect the computer and all attached devices from their electrical outlets

    4. Please remove the System Cover

  2. Establishing image.

1

  1. Disconnect the intrusion cable from the Motherboard.

2

  1. Slide the intrusion switch inward and remove it from the chassis.

3

  1. Complete.

4

  1. Pre-Removal Instructions Before removing the Optical Drive (CD-ROM, DVD) :

    1. During installation or removal of any hardware always ensure all data is backed up properly

    2. Disconnect any telephone, network, or USB cables from the computer

    3. Disconnect the computer and all attached devices from their electrical outlets

    4. Please remove the System Cover

  2. Establishing image.

1

  1. Disconnect the data cable (1) and the power cable (2) from the Optical Drive.

2

  1. Pull and hold the release tab whilst sliding the Optical Drive out of its bay.

3

  1. Pull the sides of the bracket away from the Optical Drive and remove it from the tray.

4

  1. Complete.

5

  1. Pre-Removal Instructions Before removing the Expansion Card(s) :

    1. During installation or removal of any hardware always ensure all data is backed up properly

    2. Disconnect any telephone, network, or USB cables from the computer

    3. Disconnect the computer and all attached devices from their electrical outlets

    4. Please remove the System Cover

  2. Establishing image.

1

  1. Grip the card retention lock firmly and pull it up to unlock.

2

  1. For PCI-E x16 graphics card removal, gently push aside the release lever at the rear of the card, whilst put the card straight up and out of the slot on the Motherboard. For other card types, just pull straight up to remove the card.

3

  1. Complete.

4

  1. Pre-Removal Instructions Before removing the Hard Disk Drive (HDD) and Cage :

    1. During installation or removal of any hardware always ensure all data is backed up properly

    2. Disconnect any telephone, network, or USB cables from the computer

    3. Disconnect the computer and all attached devices from their electrical outlets

    4. Please remove the System Cover and Optical Drive

  2. Establishing image.

1

  1. Disconnect the data cable (1) and the power cable (2) from the Hard Drive.

2

  1. slide the drive cage lock towards the rear of the chassis, until it unlocks.

3

  1. Lift the drive cage up out of the system. (The Hard Drive is attached to the cage.)

4

  1. To remove the Hard Drive from the cage, press the two (2) bracket tabs towards each and pull the Hard Drive out of the cage.

5

  1. Pull the plastic bracket away from the sides of the Hard Drive to remove it from the bracket.

6

  1. Complete.

7

  1. Pre-Removal Instructions Before removing the Memory :

    1. During installation or removal of any hardware always ensure all data is backed up properly

    2. Disconnect any telephone, network, or USB cables from the computer

    3. Disconnect the computer and all attached devices from their electrical outlets

    4. Please remove the System Cover

  2. Establishing image.

1

  1. Gently pull the securing clips away from the memory.

2

  1. Remove the memory from the system.

3

Note: Repeat steps 3 and 4 if there are more than one memory DIMM installed.
  1. Complete.

4

  1. Pre-Removal Instructions Before removing the Coin Cell Battery :

    1. During installation or removal of any hardware always ensure all data is backed up properly

    2. Disconnect any telephone, network, or USB cables from the computer

    3. Disconnect the computer and all attached devices from their electrical outlets

    4. Please remove the System Cover, Optical Drive and Drive Cage

  2. Establishing image.

1

  1. Push the retention clip away until the coin-cell battery pops up.

2

  1. Remove the coin-cell battery.

3

  1. Complete.

4

  1. Pre-Removal Instructions Before removing the Internal Speaker :

    1. During installation or removal of any hardware always ensure all data is backed up properly

    2. Disconnect any telephone, network, or USB cables from the computer

    3. Disconnect the computer and all attached devices from their electrical outlets

    4. Please remove the System Cover, Optical Drive and Drive Cage

  2. Establishing image.

1

  1. Disconnect the speaker cable from the Motherboard.

2

  1. Unthread the internal speaker cable from the fan shelter clip.

3

  1. Press the speaker securing tab and slide the speaker towards the right of the system to release it. (You may find this easier to do with the front bezel removed. The bezel is secured with three latches at the top of the chassis and falls forward to be removed from the chassis once these latches are undone.)

4

  1. Remove the speaker from the chassis.

5

  1. Complete.

6

  1. Pre-Removal Instructions Before removing the Power Supply Unit (PSU) :

    1. During installation or removal of any hardware always ensure all data is backed up properly

    2. Disconnect any telephone, network, or USB cables from the computer

    3. Disconnect the computer and all attached devices from their electrical outlets

    4. Please remove the System Cover, Optical Drive, Hard Drive and any Expansion Cards

  2. Establishing image.

1

  1. Remove the three (3) screws securing the power supply to the rear of the chassis

2

  1. Disconnect the I/O cable (1) and the USB cable (2) from the Motherboard. (They block access to the Power cables.)

3

  1. Disconnect the 4-pin cable (1) and the 8-pin cable (2) from the Motherboard and then unhook them from the cable holders.

4

  1. Lift out the Power Supply Shroud.

5

  1. Press on the release tab whilst sliding the power supply away from its secured position.

6

  1. Lift the power supply out of the system.

7

  1. Complete.

8


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If you require further assistance, please contact technical Support.
Contact Us OptiPlex 9020 and XE2 Teardown Contents Page




Identifikátor článku: SLN284518

Dátum poslednej zmeny: 06/26/2017 03:12 AM


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