This article provides information on why emails and contacts will not export from Outlook Express or Windows Live Mail into Outlook 2013 64-bit.
When trying to export your internet email and contacts from Outlook Express or Windows Live Mail into Outlook 2013 64-bit, the following error occurs:
Followed shortly by another error:
This occurs because the 64-bit version of Office and/or Outlook 2013 will not support the importing of these files from Outlook Express or Windows Live Mail
Microsoft recommends trying either of these two workarounds to resolve the issue:
For further information regarding this particular issue, refer to Microsoft KB 2796528.
Refer to the following articles to further assist with this issue:
ID de l'article : SLN289420
Date de la dernière modification : 04/01/2016 10:57 AM