Knowledge Base

Dell Cast USB Power Issues

TV / Monitor USB Ports May Not Have Sufficient Power

Some TV/monitors may not have USB ports that provide sufficient power to run the Dell Cast with the included micro-USB to USB cable. In these circumstances, it may become necessary to use an AC adaptor with a micro-USB connector. Dell recommends the 10 watt AC adaptor that is shipped with the Venue 7/8.

Dell 10-Watt USB Power Adaptor for Dell Venue 7/8/8 Pro Tablets

Note: For more information on USB power specifications. USB Power Delivery Specification 1.0

Additional TV / Monitor USB Behavior

In some displays, power to the USB port is still active while the TV/monitor has been turned off. If this occurs, you may need to unplug the USB cable from the adaptor to ensure that Dell Cast is turned off.

Article ID: SLN294776

Last Date Modified: 11/17/2017 11:54 AM

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