Virus and Spyware Troubleshooting. If your Dell computer is running slowly, your screen is full of frustrating pop-ups, or you think your computer is infected with a virus, we offer full service assistance to help clean up your computer and teach you how to protect it against future attacks.
Dell On Call can help you: Get rid of annoying pop ups. Improve the performance of your computer. Activate parental control features. Arrange your Internet security to block pop ups. PC Maintenance 101. Periodic system maintenance is required to make sure that your PC has enough disk space to run properly, does not have malicious files/cookies and that it has the right level of security settings.
PC Maintenance can help you: Remove cookies Change privacy settings Use Disk clean-up Empty Recycle bin Reduce start-up programs Set Windows Updates Initiate defrag Software Support and Installation. Need help installing software or help with a troublesome Excel spreadsheet, our experts are available for a simple reminder or a quick lesson.
Supported products: MS Word MS Works MS Excel® MS Access MS Publisher MS PowerPoint® MS Project MS Visio® MS FrontPage® Adobe® Acrobat® Reader® Dell On Call can assist you with the basic installation of most 3rd party software. Internet and Email Set-Up. Getting online and sending emails can be challenging. With this service you will get assistance establishing an internet connection, setting up your homepage and sending your first email on your Dell PC.
This service includes assistance with: E-Mail Service setup/tutorial Netscape Navigator MS Internet Explorer MS Outlook® MS Outlook® Express Electronics and Accessories. Make the most of your electronic and accessories by getting the “How To” assistance you need. Dell On Call can help you install a new ink cartridge, scan pictures, connect a digital camera to your computer and more.
Supported Products: Digital Camera connected to Dell PC Printers connected to Dell PC Optical Mouse Wireless Keyboard and Mouse Network Setup. A Dell On Call representative will talk you through the set up of your home network with your Dell PC, whether it be connecting one computer to a printer or multiple computers.
With this service you get: Wireless Router Setup Router setup (wired) Printer Setup *A home network setup is defined as connectivity of two Dell PCs and one printer Dell On Call also provides basic "How To" assistance for the following Dell branded products for use with a Dell system: Supported Products: DellTM Desktop Computers DellTM Notebook Computers Modems CD/DVD Drives Video Cards CD/DVD Writers USB Memory Key Windows Media Player Roxio Easy CD Creator Windows XP - My Music Dell Jukebox For Terms and Conditions click here | 
