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OptiPlex XE Desktop

OptiPlex XE Desktop

Dell OptiPlex XE Desktop
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Purpose-Built Embedded Desktop Solution
With its long lifecycle, superior manageability and purpose-built design, the DellTM  OptiPlexTM  XE provides a stable and cost-efficient embedded desktop solution for original equipment manufacturers (OEMs), retailers and hardened working environments.

Key features include:
  • Purpose-Built Design: Designed for higher temperatures and hardened environments
  • Stability You Can Count On: Guaranteed 3.5-year purchase lifecycle on key hardware and software components
  • Management That Means Business: Remote management, simplified diagnostics, built-in system monitoring and tool-less chassis

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Dell ProSupport - Designed to address the technology challenges you face today.

Dell ProSupport starts with the Dell ProSupport for IT service model designed for IT professionals like you. Dell ProSupport for IT provides:

  • 7x24 Direct access to Dell Expert Centers
  • Fast-track dispatch for Dell-certified technicians
  • Escalation management through Dell’s Global Command Centers
Next, Dell ProSupport Options align to the way you use technology – rapidly responding to your needs, protecting your investment, your productivity and your sensitive data, and providing enhanced proactive support services to help reduce the risk and complexity of managing your infrastructure.

SPEED OF RESPONSEPROTECTIONPREMIUM PROACTIVE
Mission Critical 4-Hour Onsite* Service* with 6-hour hardware repair – Priority onsite service to get you back up and running fast

Specialized Onsite* Options – Allows you to augment your daily IT management or tap into specific technical expertise for critical projects when needed. Recommended options for notebooks include:
  • Onsite* Parts Management to help minimize downtime by having parts at your fingertips.
  • Onsite* Personnel to augment your IT staff.
  • Onsite* Diagnosis for accelerated troubleshooting.
Asset Management and Protection
  • Accidental Damage Protection* repairs or replaces accidentally damaged systems
Data Management and Protection
  • Keep Your Hard Drive* helps you retain control of sensitive data
  • Hard Drive Data Recovery provides unlimited attempts to recover data from a failed hard drive
  • Certified Data Destruction wipes your hard drive clean and destroys data
Enterprise-Wide Contract – Provides enhanced proactive capabilities through:
  • Designated Service Delivery Manager
  • Performance benchmarking and custom reporting
  • Planning and assessments
Proactive Maintenance - Maximizes the availability and stability of your infrastructure proactively. The package includes a detailed system assessment and implementation of driver or firmware updates and upgrades for your server or storage systems.

Remote Advisory Options - Provides telephone and Internet access to technical expertise for specialized applications and solutions such as Microsoft Exchange, Virtualization, and more.

Don’t have an IT staff?
Dell ProSupport for End-Users is designed for organizations with limited or no dedicated IT staff. End-users receive 24x7 direct break-fix hardware support plus “how-to” support on popular software applications such as Norton AntiVirus, Microsoft Office, Microsoft Small Business Server, Intuit QuickBooks, Adobe Photoshop and Adobe Acrobat. To purchase Dell ProSupport for End-Users, please contact your Dell Sales Representative.

Customization and Set-Up

Deployment Services
Our end-to-end deployment services are designed to simplify and accelerate the customization and utilization of your new systems. Dell Deployment Services include everything from order consolidation to coordination of deployment resources.


Managed Deployment
Dell Managed Deployment Services are for customers who need a complete, end-to-end deployment solution. Managed deployments are useful within complex logistical environments which require a single point of contact.


Hardware Customization (CFI)
Dell offers hardware customization services to help accelerate your system deployments. We can perform a range of services such as custom configuration, consolidation, and integration in our factory so that you can deploy your systems right out of the box.

ImageDirect
ImageDirect is a web-based, hosted image management service that enables customers to easily create, manage, and load custom images for Dell commercial client systems.

Advanced Configuration Services
With Advanced Configuration Services (ACS), you can save time and resources by selecting various settings during the purchase process. You can choose to partition your hard drive; select boot order; change BIOS settings; and modify various standard software configuration settings.


Asset Recovery Services

Asset Recovery Services
Asset Recovery Services offers safe and environmentally-appropriate disposal solutions for outdated or end-of-life IT assets. This service includes transportation, flexible logistics, equipment processing, detailed data security and environmental reports at an affordable price.


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