Dell Global Services include a wide, customizable range of choices to simplify the assessment, design, implementation, management and maintenance of your IT environment and to help you transition from platform to platform.
Depending on your current business requirements and the level of service you want, we can provide you with factory, on-site, remote, modular and specialized services that fit your needs and budget. We’ll help you with a little or a lot — your choice — and provide you with access to our global resources such as our Global Command Centers.
Dell Training Services
Dell Education Services offers PowerEdge Server training courses designed to help you achieve more with your hardware investment. The curriculum is designed in conjunction with the server development team, as well as Dell’s technical support team, to ensure that the training delivers the information and practical, hands-on skills you and your team need to confidently deploy, manage and maintain your Dell Server solution.
Dell IT Consulting Services
Dell Global Infrastructure Consulting Services utilize skilled solution architects, innovative tools, automated analysis and our own intellectual property to give customers rapid insight into the root causes of unnecessary complexity. We seek better answers than traditional service models, based on our belief that solving problems should not need armies of people. Our strategy is to help customers quickly identify high-impact, short-duration projects that deliver returns on investment (ROI) and free up resources to obtain competitive advantage. The results are practical, action-oriented plans with specific, predictable, measurable outcomes. From Data Center optimization to server virtualization to Systems Management, our consulting services help you build a more efficient enterprise.
Dell Managed Services
Dell Managed Services are a modular set of lifecycle services designed to help customers automate and centrally configure, deploy and manage their day-to-day data center operations. These services extend a customer’s existing on-premise IT infrastructure with off-premise cloud services designed to better address challenges with mobility, highly distributed organizations, security, compliance, business continuity and disaster preparedness.
Deploy: Our factory, remote and on-site installation services for servers make efficient use of your employees' time by helping to speed up activities, such as configuration, customization and deployment, enabling delivery of systems that are ready to work right out of the box.
Operate: Dell can help optimize your data center operations, including storage, backup and virtual environments by focusing on remote monitoring, reporting and alerts, along with full remote management for storage and backup environments, to free up IT resources.
Protect: Dell Data Center Backup Management Services are available to assist you with reporting to help refine service-level agreement (SLA) requirements, to provide monitoring to improve process efficiency or for the full management of your backup environment.
Recovery and Recycling: Dell Asset Recovery and Recycling Services help you recover and dispose of owned or leased computer equipment, in a manner that follows EPA guidelines.
Dell ProSupport is a suite of support services that enable you to build the solution that’s right for your organization. Choose support models based on how you use technology and where you want to allocate resources. From the desktop to the data center, address everyday IT challenges, such as unplanned downtime, mission-critical needs, data and asset protection, support planning, resource allocation, software application management and more. From basic support to remote support services, optimize your IT resources by prescribing the right support model.
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