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Cisco Nexus 5020 details

Cisco Nexus 5020 details

Cisco Nexus 5020

Unified Fabric
Next Generation of 10Gb data center ethernet

Designed to meet the challenges of the next-generation data centers including dense multisocket, multicore, virtual machine optimized services, where infrastructure sprawl and increasingly demanding workloads are commonplace.

  • High-performance, low-latency 10 Gigabit Ethernet
  • Optional Unified fabric with Fibre Channel over Ethernet (FCoE) for I/O consolidation
  • Virtual machine optimized services for higher asset utilization
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 Choose Cisco Nexus 5020


Cisco SMARTnet Service for Rapid Problem Resolution

Cisco SMARTnet Service is an award-winning technical support service that offers direct, anytime access to Cisco engineers and an extensive range of technical resources. SMARTnet delivers rapid issue resolution, flexible device-by-device coverage, and premium service options to help maximize operational efficiency.

Cisco SMARTnet provides the following:
  • Around-the-clock, global access to the Cisco Technical Assistance Center (TAC)
  • Access to the extensive Cisco.com knowledgebase and tools
  • Next-business-day advance hardware replacement (premium options available for business-critical devices, such as 2-hour replacement and onsite parts replacement and installation)
  • Ongoing operating system software updates and upgrades
  • Cisco OS software support to extend the life of Cisco devices with improved security, increased performance, bandwidth management, new protocol support, and greater interoperability
  • Proactive diagnostics and real-time alerts on select devices with Smart Call Home

Dell ProSupport Option

Dell ProSupport for End Users
Designed for organizations with limited or no dedicated IT staff.
Includes:
  • 7x24 direct break-fix hardware support for your employees
  • "How-to" support on popular software applications such as Norton AntiVirus, Microsoft Office, Microsoft Small Business Server, Intuit QuickBooks, Adobe Photoshop and Adobe Acrobat.
  • Access to a certified technician in two minutes or less

Dell ProSupport for IT
Includes:
  • 7x24 Direct access to Dell Expert Centers
  • Fast-track dispatch for Dell-certified technicians
  • Escalation management through Dell's Global Command Centers

Next, add Same-Day Response for faster resolution:

Same-Day Response — Ideal for customers using their Dell systems for time-sensitive operations or critical business functions. A Dell-trained technician will arrive onsite within 4 hours after problem determination, depending on location, to help get your system back in operation as rapidly as possible.

Basic Hardware Warranty*
  • One year unit exchange limited hardware warranty* supplemented with one year of Next Business Day part or unit hardware replacement
  • 7-day/24-hour Telephone Technical Support for troubleshooting and diagnosis of Dell hardware

Customization and Set-Up
  • Installation – Dell provides streamlined standard installation services so you can easily choose the specific package that quickly gets new systems into the workspace and old systems out.
  • You can upgrade to three years of part or unit hardware replacement, with either Same Day, 4 Hours or Next Business Day response.

Resources

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