Best Brand and Customer Satisfaction Awards

Best Brand and Customer Satisfaction Awards

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Award –Winning Products for Every Part of Your Life

A recent study of 700 customers told us that more than half rely on independent third-party awards and reviews when researching what products to buy. We take that very seriously, as do the industry experts who award Dell products over 400 awards each year.

But of course these days, buying a desktop or laptop is so much more than deciding what hardware to buy. Beyond the choices of color, screen size or hard drive capacity, you also have to consider factors outside the box – like quality, satisfaction, service and support. That’s why it even more important that top independent research firms like Frost & Sullivan and TBR have both given Dell their highest seals of approval for customer satisfaction and best brand.

Overall Best Brand of Notebook Computers

Of more than one thousand U.S. consumers surveyed, Dell leads the pack over top competitors including HP, Toshiba, Apple and Compaq with nearly one-third of respondents choosing Dell.

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Overall Best Brand of Desktop Computers

Frost & Sullivan confirms Dell as the most widely used desktop computer in the U.S. with a “remarkable” 97% customer satisfaction rate.

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#1 in Corporate Customer Satisfaction

At 83.4% satisfaction, corporate customers give Dell high marks for factors like Delivery Time, Repair Time, Overall Value, Ease of Doing Business and Parts Availability.

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Previous Collections

The Green Collection
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