The Pinnacle of Customer Service

"With Dell, we can become more competitive with one phone call. Sometimes it feels like the people we deal with at Dell are actually part of our own team."

- David Cantu, Vice President, Redapt Systems, Inc.

IT services provider Redapt Systems wanted to offer Dell hardware and domain expertise to its customers, yet did not want to introduce additional complexity into its business model.

Dell^TM  PartnerDirect offers a flexible and efficient channel program. By partnering directly with Dell, Redapt and its customers benefit from easy access to a wide range of IT expertise, as well as delivery of hardware and services.

• Get IT Faster: Quick access to IT expertise for pre- and post-sales support, often within an hour or less; Reduce average sale close time by 5 days
• Run IT Better: Offer a broad range of Dell products to serve diverse needs; Help customers invest in scalable solutions they can grow with
• Grow IT Smarter: One-third of revenue growth in the past year driven by Dell product sales; Save 5% of total revenue by reducing operational costs