Enabling Fanatical Support®

“It’s really phenomenal the way they can anticipate our needs and help us handle them more efficiently. Dell ProSupport has been nothing but a positive experience for us. That kind of support is unusual to find in a vendor.”

- Chad Smykay, storage architect, Rackspace Hosting

To stay competitive, Rackspace must offer fast, powerful, reliable server and storage deployment that can support processing-intensive Web 2.0 or ERP applications, plus flawless service. It needed to minimize the cost of operating hardware and support, as well as delays in getting parts or technical advice.

Rackspace turned to Dell for a virtualization platform including Dell^TM  PowerEdge^TM  servers, Dell PowerVault^TM  direct-attached storage and Dell/EMC SAN storage arrays.

• Get IT Faster: Faster server deployment due to cable-free, rack-friendly design; quick storage installation
• Run IT Better: High availability for customer applications; ability to offer cost-effective direct-attached storage solution to customers
• Grow IT Smarter: Revenue growth supported without an increase in IT staff; reduction in operational and training costs; reduction in data center footprint; reduction in data center power and cooling costs; reduction in total cost of ownership