Finding the Cure

“Dell helped us put improved processes and tools in place to enable us to accomplish our goals with our existing staff, even as the company continues to grow. It’s given us time to implement more capabilities within Altiris and evaluate a new security suite.”

Updating ICON’s standard software image, configuring new client computers, and deploying new applications had become labor-intensive and time-consuming, threatening to overburden the company’s limited IT staff.

Using Dell^TM  X-Image and Custom Factory Integration (CFI) services, ICON streamlined imaging, simplified new PC configuration, and eliminated a software deployment backlog.

• Get IT Faster: Dell X-Image service improves image refreshing time by 50 percent; Dell CFI speeds configuration by 86 percent on new PC deployments
• Run IT Better: CFI helps ensure that newly installed computers work right the first time; Dell enables ICON to cut new application deployment from two months to two weeks
• Grow IT Smarter: Dell services free the ICON IT staff for planning and other high-value projects