Breaking Communication Barriers

“Having Dell come in to do the provisioning and only engage us when necessary was key. It was a big advantage to be backed by Dell consultants who know how the hardware and software work together.”

Upgrading and integrating online communications while also moving to IP-based telephony threatened to overwhelm CPCC’s limited IT staff resources.

CPCC used Dell Global Infrastructure Consulting Services (GICS) to help plan, design, and implement a unified, scalable solution using Microsoft Unified Communications (UC) technologies.

• Get IT Faster: GICS helps cut communications solution deployment time by approximately 30 percent
• Run IT Better: The video conferencing capability is expected to reduce employee travel time by up to 60 percent; costs of telephone changes and moves are projected to drop by 30 percent with the new Dell-deployed UC solution
• Grow IT Smarter: The IT team projects communications infrastructure costs savings of US$100,000 per year when the solution is fully implemented