How Dell Does IT: NetScout nGenius Performance Manager

“With the NetScout nGenius Performance Manager, we have a much better idea of how our business groups and customers are using the network. Consequently, we can develop efficient and effective plans to support the business going forward.”

- Kyle Robertson, senior network engineer, Dell, United States

Accelerate troubleshooting and facilitate effective capacity planning by deploying a robust network monitoring solution that can provide detailed information about network traffic.

Dell IT Global Network Solutions deployed NetScout^®  nGenius^TM  Performance Manager to monitor global network traffic for Dell data centers, MPLS WAN, and Internet access.

• Run IT Better: Accelerated troubleshooting and resolution of problems by approximately 90 percent; improved visibility into traffic across the Dell global network; enhanced ability to capture critical data points during troubleshooting
• Grow IT Smarter: Enabled accurate forecasting of network capacity and usage; saved the expense of upgrading costly wide area network (WAN) circuits by identifying and eliminating nonproduction traffic