How Dell Does IT: Disaster Recovery Services

“Everything that Dell has developed—templates, documentation, best practices, and methodology—is now being shared with our customers through the DR Service Offering. Dell Disaster Recovery Consulting Services helps customers design solutions that fit their unique needs while also better protecting their business should the unthinkable happen.”

Dell’s failover plans for disaster recovery needed to be refined to minimize downtime for essential applications and processes and help ensure business continuity in the event of a disaster.

The Dell disaster recovery team assessed the potential for loss, prioritized applications and processes, and established thorough and repeatable best practices, ultimately evolving its methodology into Dell Disaster Recovery Consulting Services.

• Run IT Better: Dedication to documentation, testing, and improvement has helped Dell speed failover from eight hours to mere minutes in some cases; working with auditors to improve processes and create an accountable methodology for fixes has accelerated the audit process and minimized the impact on daily workload; planning risk avoidance alongside Dell’s insurance carrier allowed Dell to reduce its monthly premium after implementing a secondary data center and failover procedures