Premier Help

Additional Resources

Dell Premier is a complimentary tool designed to help you through all phases of product ownership: Planning, Purchase, Deployment, Reporting, and Support.

Need Technical Support for your Premier Page, Global Portal, PremierConnect?

Toll Free Number: 1-877-542-3355

Support Mailbox:

Premier Helpdesk: premier@dell.com
PremierConnectB2B: Global_b2b_support@dell.com
Global Portal Mailbox: Global_Portal_Support@dell.com

Business Hours: 7am - 6pm US CST, Monday - Friday

See below for additional resources relating to your Premier Online Shopping experience.

Click here to view information on Premier.Dell.com

Click here to view Premier Shopping & Ordering Guide

Click here to view Premier Tour

Click here to view Premier Demo

Click here to view Quote-to-Order Demo

Premier Learning (Recorded Webinars)

Webcast Name: Click Here to view - Take Premier to the Next Level
Webcast Topic: Navigating Premier, Quoting, e-Quote Use & Reports

Webcast Name: Click Here to view - Master 4 Key Premier Features
Webcast Topic: Access, Search, Cart & Checkout, Premier Quote To Order

Webcast Name: Click Here to View - Using e-Quotes and Sales-created quotes
Webcast Topic: e-Quote basics and sales created quotes in Premier

Help Topics

	Welcome
	Premier Page Navigation
	Shop
	Support
	My Premier
	Top of Page Navigation
	Shopping for Products
	Standard Configurations
	Systems
	Software & Peripherals
	My Premier
	My Premier (page overview)
	Adding a Workspace and Gadgets
	Gadget Library Offerings
	My Premier Demo
	Working with E-Quotes
	Saving an E-Quote
	Retrieving an E-Quote
	Editing an E-Quote
	Placing your Order Online (Checkout Process)
	Order Status
	Reporting Features
	Report Offerings
	Accessing Reports
	User Access Management (Site Administrators Only)
	Managing User Roles
	Managing Access Groups