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Premier Help

Premier Help

Report Offerings

Two reporting categories are available (Standard Reports & Enhanced Reports). Please contact your Dell Account Team to discuss which offering is best for your organization.

Standard Reports:
  • Customized Reports: Allows users the ability to create customized reports by adding customized reporting fields (e.g. Order Date, Order Number, Order Status, etc.).
  • Image Watch: Allows users to view reporting related to product transitions and helps users with technology transition management by providing Dell's introduction and end of life information on platforms and system components. This reporting feature requires a customer signed NDA.
  • Invoice Reports: Allows users to search/view invoices online (identical to hard copy invoices).
  • Open Order Reports: Allows users to view the status of orders currently in production (placed within the past 48 hours).
  • Purchase History Reports: Allows users the ability to view reporting data based on invoice status (invoiced vs. non-invoiced). Users can search for individual reports using reporting criteria or select a standard report type, invoice status, and order date range.

Enhanced Reports:
  • Purchase History: Shows 15 months of rolling purchases. Offers graphical dashboard view and a detailed summary view of data with the ability to drill down by different product types.
  • Shipping and Delivery: Shows Dell performance against ship and delivery commitments (standard published times by product) for 15-month rolling systems shipped. Additional levels of reporting allow for filtering by product type (This report does not include customer carrier accounts in these metrics).
  • Warranty Reports: Shows systems with warranties expiring 15 months forward and expired 15 months back. Navigation to additional report levels allow information to be filtered by product type.
  • Click here to view Premier Enhanced Reporting Demo
  • Click here to view Premier Enhanced Reporting User's Guide

Help Topics

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Offers subject to change, not combinable with all other offers. Taxes, shipping, handling and other fees apply. U.S. Dell Home new purchases only. Dell reserves the right to cancel orders arising from pricing or other errors.

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