Premier Help

Premier Help


Dell Premier is a tool designed to help you through all phases of product ownership: Planning, Purchase, Deployment, Reporting, and Support.

If you have questions about product availability or pricing on your Premier page, contact your Sales Account Team.

Need Technical Support for your Premier Page? Please contact the Premier Helpdesk for log-in issues, resetting password, how to, etc.

    Toll Free Number: 1-877-542-3355
    Premier Chat - From your Premier page - From the top Navigation Bar selectMy Premier > Custom Links section > Contact Premier Online Support Chat


Business Hours: 7:30am - 5:30pm US CST, Monday – Friday

Click links below for additional resources relating to your Premier Online Shopping experience.

        Have an ERP system? Checkout PremierConnect our B2B solution

Please use the Help Topics located on the right to access information within the areas you desire.

Premier Learning (Recorded Webinars) click on the webcast to view

  • Webcast Name: New User Webcast
    Topic: Overview of Premier features

Premier Page Navigation
    My Premier
    Top of Page Navigation
Shopping for Products
    Standard Configurations
    Software & Peripherals
My Premier
    My Premier (page     overview)
    Adding a Workspace and     Gadgets
    Gadget Library Offerings
    My Premier Demo
Working with E-Quotes
    Saving an E-Quote
    Retrieving an E-Quote
    Editing an E-Quote
Placing your Order Online (Checkout Process)
Order Status
Reporting Features
    Report Offerings
    Accessing Reports
User Access Management (Site Administrators Only)
    Managing User Roles
    Managing Access Groups
Offers subject to change, not combinable with all other offers. Taxes, shipping, handling and other fees apply. U.S. Dell Home new purchases only. Dell reserves the right to cancel orders arising from pricing or other errors.