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Dell Add-On Hardware

Dell Add-On Hardware

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New or reconditioned add-on hardware may be purchased through two different departments at Dell: Dell Sales (new parts) or Dell Spare Parts Sales (reconditioned parts). The warranties and return policies for new parts are different from the warranties and return policies for reconditioned parts, as described in this section.

NOTES: These policies do not pertain to products purchased through DellWare. This information applies to the United States and Canada only, unless specifically stated otherwise.

Limited Warranties for Add-On Hardware

New parts are purchased through the Dell Sales department and carry a one-year limited warranty beginning on the invoice date. Under this limited warranty, if the part fails due to defects in materials or workmanship during the one-year period, Dell will replace the part. Once installed in or on a DellTM  system, the part may carry the longer of either a one-year warranty or the remainder of the warranty or service contract period for the Dell system in or on which it is installed. The type of labor coverage (parts-delivery, on-site, or return-to-Dell) is determined by the type of labor coverage for the system in which it is installed. If the part is installed in or on a non-Dell product or a Dell product that is out of warranty or not under a service contract, the warranty for the part is limited to one year. Any new parts purchased that are listed as not covered under Dell's limited warranties are covered only by the original manufacturer's warranty. Dell memory, identified by a 7xxxxx-1 part number format, may assume the remainder of the warranty or service contract period for the Dell system in or on which it is installed. Dell memory is also covered under a lifetime manufacturer's warranty, post 30 days from date of purchase, by calling 888-363-5150.

Reconditioned parts are purchased through Dell Spare Parts Sales and carry a 90-day limited warranty. Under this limited warranty, Dell will replace the part if the part fails due to defects in materials or workmanship during the 90-day period beginning on the invoice date. Once installed in or on a Dell system, the reconditioned part may carry the longer of either 90 days or the remainder of the warranty or service contract period for the Dell system in or on which it is installed. The type of labor coverage (parts-delivery, on-site, or return-to-Dell) is determined by the type of labor coverage for the system in or on which it is installed. If a part is installed in or on a non-Dell product or a Dell product that is out of warranty or not under a service contract, the warranty for the part is limited to 90 days. Any reconditioned parts purchased that are listed as not covered under Dell's limited warranties are covered only by the original manufacturer's warranty.

Returns for Add-On Hardware

Add-on hardware may be returned for refund or credit in accordance with Dell's then-current Dell Return Policy (United States Only).

Offers subject to change, not combinable with all other offers. Taxes, shipping, handling and other fees apply. U.S. Dell Home new purchases only. Dell reserves the right to cancel orders arising from pricing or other errors.

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