Managed Client Support provides comprehensive user support services for every step in a technology asset's lifecycle, allowing you to tailor a service mix that suits your needs. We employ Dell's best practices and capabilities to deliver high value at practical costs.
This service includes:
- PC Workspace Services, a standardized, yet flexible, approach to desktop outsourcing;
- Custom solutions, allowing you to choose only what you need. We work with customers' existing IT investments to deliver the solution that helps you be successful.
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IT professionals are constantly asked to do more with less, even as the complexities and risks increase every day. Key Challenges can be:
- Reducing costs while maintaining or even improving service levels
- Securing and managing corporate assets and data
- Ensuring regulatory and software compliance and accountability
- Standardizing service delivery across multiple sites
A Flexible Solution
PC Workspace Services is a configurable package of user support services, giving you the option to outsource many day-to-day support activities so that you can focus on more strategic business matters, helping you save both time and money. Low startup costs and configurable service options provide a "pay for what you need" approach and the services easily scale with the growth of your business.
PC Workspace Services Architecture
Your support needs are handled by Dell, taking the pressure off your team. Unlike traditional outsourcing models that can be inflexible, costly and complex, Dell's configurable approach to desktop support can help you reduce support costs and streamline the management of your service processes.
With PC Workspace Services, you can utilize the power of a robust infrastructure without the burden of maintenance, gain control without the extra head count, and consistently deliver quality service while improving productivity.
For More Information
If you would like to learn more about PC Workspace Services or how we can customize a client solution to fit the needs of your organization, contact your dedicated account representative, or call 1-800-WWW-DELL.