Dell ProSupport

Dell ProSupport

Dell Global Services

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Dell ProSupport
Dell ProSupport for IT
Dell ProSupport for End-Users
Same-Day Response
Mission Critical
Asset Protection
Data Protection
Enterprise-Wide Contract
Proactive Maintenance
Remote Advisory Options
Specialized Onsite Options
ProSupport Mobility Services
Expenditure Right Direction

Configurable Support Services that are Simple, Flexible and Reliable

Dell ProSupport provides a new era of IT support putting you in charge. In a world where you can order your coffee fifty different ways, why put up with IT support that’s “one size fits all.” Dell breaks the mold of traditional IT support with Dell ProSupport – a 100 percent configurable suite of professional support services that can simplify your IT from the desktop to the datacenter.

With Dell ProSupport you can customize your support services based on who you want supported, how you want them supported, and your preferred speed of response. Customize your support even further for specific needs such as asset and data protection or proactive support.

The Dell ProSupport portfolio can provide:
  • Expertise for specialized applications and technology, such as virtualization, systems management, Microsoft Exchange and more
  • Proactive problem avoidance services to help ensure you achieve maximum uptime
  • Rapid response to help reduce unplanned downtime
  • Tech-to-tech support with Fast-Track Dispatch for certified IT professionals
  • Enables your mobile workforce while helping protect your investment
  • Keep your end users moving with notebook tracking and data protection services
To get started, simply choose the Dell ProSupport for IT service model designed for IT professionals like you, and then take advantage of the Dell ProSupport Options and recommended solutions below that align to how you use your technology.

Speed of Response

Mission Critical
Same-Day Response
Specialized Onsite Options

Protection

Asset Management and Protection
Accidental Damage Protection
Laptop Tracking & Recovery
Extended Battery Service
Data Management and Protection
Keep Your Hard Drive
Remote Data Delete
Hard Drive Data Recovery
Certified Data Destruction

Premium Proactive

Enterprise-Wide Contract
Proactive Maintenance
Remote Advisory Options

Dell Recommended Solutions

Mobile Employees
Laptops
Notebooks
Office Employees

Desktops
Desktops and Workstations
Datacenters and IT Infrastructure
Support for Dell Servers and Storage
Servers and Storage
Printers

Printers
printer

How to Purchase

Contact your Dell Sales Representative or
call 1-800-WWW-DELL
View service contracts
Have a sales specialist contact you

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