Configurable Support Services that are Simple, Flexible and Reliable
Dell ProSupport provides a new era of IT support putting you in charge. In a world where you can order your coffee fifty different ways, why put up with IT support that’s “one size fits all.” Dell breaks the mold of traditional IT support with Dell ProSupport – a 100 percent configurable suite of professional support services that can simplify your IT from the desktop to the datacenter.
With Dell ProSupport you can customize your support services based on who you want supported, how you want them supported, and your preferred speed of response. Customize your support even further for specific needs such as asset and data protection or proactive support.
The Dell ProSupport portfolio can provide:
Expertise for specialized applications and technology, such as virtualization, systems management, Microsoft Exchange and more
Proactive problem avoidance services to help ensure you achieve maximum uptime
Rapid response to help reduce unplanned downtime
Tech-to-tech support with Fast-Track Dispatch for certified IT professionals
Enables your mobile workforce while helping protect your investment
Keep your end users moving with notebook tracking and data protection services
To get started, simply choose the Dell ProSupport for IT service model designed for IT professionals like you, and then take advantage of the Dell ProSupport Options and recommended solutions below that align to how you use your technology.